Consumer health data privacy policy
Version 1, in effect from 2026-10-28. Earlier versions and changes
Consumer health data privacy policy
1. About this policy
This policy is for people who live in Washington, Nevada or Connecticut, and for anyone else who wants to read it. It says what the app does with information about your health, if you choose to give it any. It sits beside the Privacy and terms, which it does not replace.
2. How health information gets in, and your agreement
- No form in Career Coach Dev asks for your health. Health information gets into the app only if you write it: to the Coach, or in a story, a note, a document or a picture you add.
- It is off until you turn it on. Health and support at work, in Settings › Privacy, starts off. While it is off, the Coach is told not to ask about your health, and you are asked to leave health out of what you add. The app cannot tell it apart, so what you add while it is off still goes with the tasks that use it.
- Turning it on is your explicit agreement that what you write about your health or a disability is kept and sent to Claude, made by Anthropic, with the tasks that use it, for the reasons in section 4 of this policy, Why it's used, and on what basis. You can turn it off at any time.
- V-Network Solutions does not sell it, does not use it for advertising, and does not send it to anyone to do anything else with it.
3. Health information the app may hold
- Whatever you write about your health, a condition, a disability or support you would like at work: in a Coach conversation, practice, the career interview or Getting started, a story, a note on a job or application, call notes, application details, a Library document, a picture you add, a note you send V-Network Solutions, an answer to V-Network Solutions's questions or a message through the Contact form.
- The app does not read your body, your location, a wearable or a health account, and it does not make a guess about your health. It cannot tell health words from other words, which is why the switch covers all of what you write. You are asked not to add medical records.
- Counting how the app is used (section 4 of the privacy statement) leaves health out at every level: it never counts this page or a change to Health and support at work, and never keeps what you write.
4. Why it's used, and on what basis
- To do what you asked: help with your career and job search, such as a Coach answer that takes your need for support into account, or a story, resume or note that includes it.
- It is used to do what you asked, on your agreement: the Health and support at work switch. While the switch is off, anything about your health you add anyway is kept and sent because you chose to add it, though you were asked not to, since the app cannot tell it apart: it goes with the tasks you press and with a conversation kept warm (section 8, Claude and Anthropic, in the privacy statement), and to those under section 6 of this policy, Who it goes to. As with everything you add, it is also used for the other reasons section 6 (Purposes and legal bases) of the privacy statement gives: a conversation kept warm keeps the cost of Claude down, backups keep the app safe and working, and a note or answer you send is used to fix and improve the app, and where the law requires it, it is kept or handed over. V-Network Solutions does not use it for any other reason, and does not build anything about you from it.
5. Where it comes from
- From you, by what you type, paste, upload or say. Speech is turned into text on your device. Nothing about your health comes from anyone else.
6. Who it goes to
- Anthropic, which makes Claude, receives it with the tasks that use it, under its commercial terms (no training on it, kept up to 30 days, longer in the cases section 8, Claude and Anthropic, says in the privacy statement). It is a company that works for V-Network Solutions on this, not one that decides what happens to it. On your own Claude key, Anthropic's terms for your own account decide what Anthropic keeps and whether it may learn from it, instead (terms, section 5).
- DigitalOcean, which hosts the app, its database and its files, holds it as it holds everything you keep, and Cloudflare, which DigitalOcean uses to carry traffic to the app, carries it. V-Network Solutions runs the app and can reach the server for the reasons section 7 (Who can see your information) of the privacy statement says (keeping the app working, fixing a problem you report, or the law).
- V-Network Solutions, GitHub and V-Network Solutions's own Claude account, for a note you send V-Network Solutions or an answer to V-Network Solutions's questions. A note that goes on to GitHub or the Fix list goes without your name, as section 7 (Who can see your information) of the privacy statement says. You are asked to leave health out of notes and answers.
- V-Network Solutions and V-Network Solutions's e-mail provider, for a message through the Contact form, as section 16 (If you write to us) of the privacy statement says. You are asked to leave health out of it.
- Nobody else holds it, unless the law requires V-Network Solutions to hand it over. It is not sent to a brand, an advertiser, an employer or a data broker. The app does not send your location or look for you around any place.
7. Your agreement, and taking it back
- Turn Health and support at work on or off in Settings › Privacy. Turning it off takes your agreement back from then on: the Coach is told again not to ask about your health, and the words you already wrote stay, and go with their conversation or task, until you edit or delete them. What was already sent to Anthropic stays there as section 8 (Claude and Anthropic) of the privacy statement says.
8. What you can ask for
- To see it: the Coach's conversations, stories, notes and documents are in the app. Ask V-Network Solutions and V-Network Solutions sends you a copy of everything held about you, and the names of the companies in section 6 of this policy, with how to reach each.
- To delete it: delete a conversation or an item, or your whole Account (Account › Delete my account). What remains for a while is in section 12 (Retention) and section 13 (Your rights and choices, Delete it) of the privacy statement. A deletion reaches database backups within 7 days. A note you sent V-Network Solutions, or an answer to their questions, may also be in their project notes and Claude account, and for up to 30 days in a coding session's record, until V-Network Solutions deletes it; ask V-Network Solutions to. (Section 7, Who can see your information, in the privacy statement.) Or ask V-Network Solutions.
- To take your agreement back: the switch (section 7 of this policy, Your agreement, and taking it back), or ask V-Network Solutions.
- V-Network Solutions answers within a month, free of charge. If it will take longer, V-Network Solutions tells you within that month why it will take up to two months more.
How to ask: write to V-Network Solutions through [email protected], or through the Contact form.
9. If the answer is no
- You can ask V-Network Solutions to look again within 45 days. V-Network Solutions answers within 45 days. If the answer is still no, V-Network Solutions tells you how to complain to your state's attorney general.
Ask again the same way, through [email protected].
10. Changes
- When this policy changes, the privacy statement and terms carry the date of the change, and you are asked to agree again before you go on, as section 18 (Changes) of the privacy statement says. Earlier versions and changes says what changed.